Unique to itControl Suite, there is no direct interaction with your existing computers, servers or other devices.There is no software or hardware device to install on individual workstations servers or other devices, which ensures that the system will not interfere with your users.
Fortress will install a simple monitoring appliance in your office, inside your computer server system. This monitoring appliance will sit on the network without any effect whatsoever, on performance, security or any other aspect of the operation of your system.Our monitoring device is totally invisible and non-invasive to your environment.
Over a secure connection known as SSL certificates, the monitoring appliance communicates with yours or our IT technicians.Communication is one way, where information is pushed from our monitoring appliance in your office, to your or our central monitoring station.In addition to this, the system will alert your technical team directly with detailed pager and email messages when it is required to allow us to react to any issues, 24 hours a day, 7 days a week.
Security & Privacy
The single most common question we encounter regarding our system is related to its security and privacy.Our system is extremely secure and it is designed using the same security technology that banks, brokerage firms and other financial transaction service providers use to enable their systems through the Internet.Only authorized technical personnel have any interaction with the monitoring of your system.Any remote access to your system is based upon your approval, for service and support purposes.
itCONTROL SUITE CAN “SEE” YOUR SYSTEM AT ALL TIMES!
SECURITY AND SAFETY ARE BUILT INTO THE SYSTEM
We use the same security system as banks and financial institutions, to protect your system.
We monitor for intrusion or unauthorized access attempts against your system.
Our monitoring system operates completely “hands off” yourcomputer equipment, company data and information.
We identify security risks and crucial vulnerabilities to protect your valuable system.
Your system is totally locked down to ensure that its monitoring component is secure fromintrusion.
Call Fortress at (760) 598-0763or Email: info@fortressmonitor.com for more information.